Harrops & Hepburn (H&H Lawyers Ltd)
- Who are we?
Morrisons Core Services Ltd including Morrisons Solicitors LLP and Harrops & Hepburn (H&H Lawyers Ltd) are the data controllers for the purpose of the General Data Protection Regulation and Data Protection Act 2018 and our registered office address is Prospero, 73 London Road, Redhill, Surrey RH1 1LQ.
- How we use your information from our website
The information that you give us by filling in a form on our website when you submit an enquiry to us or make a payment to us using our secure payment page is used by us only for the purposes of fulfilling your enquiry or processing your payment, to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
With regard to each of your visits to our website we may automatically collect the following information:
- technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, browser plug-in types and versions, operating system and platform;
- information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our client service number.
- How we use your information if you are a client
- Legal grounds for collection and use of your personal information
Where we use your personal data for responding to your enquiry, this is necessary to take steps at your request prior to entering into a contract.
Where we take your payment online, we use your personal information:
- where this is necessary for the performance of a contract we have with you (for example to provide legal services to you) or that you have with a third party; and/or
- where this is necessary to take steps at your request prior to entering into a contract.
If you choose not to provide personal information requested by us, we may not be able to provide you with the information and/or services you have requested, process your payment or otherwise fulfil the purpose(s) for which we have asked for the personal information. Aside from this, your visit to the website will remain unaffected.
- How long do we store personal information?
- Where we store your personal data
All information you provide to us is stored in our offices or off-site secure storage or on our secure servers. Any payment transactions will be processed securely. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet (other than payment transactions) is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We acknowledge that the information you provide may be confidential. We will maintain the confidentiality of and protect your confidential information in accordance with all applicable laws.
- Your rights
If you wish to:
- Access, confirm, correct, rectify, update, supplement, anonymise, block, restrict or delete your personal information;
- Object to our use of your personal information;
- Withdraw your consent;
- If you have any questions about our processing of your personal information; or
- If you would like to transfer your personal information from us to another person or business,
please contact us at [email protected]. However, if you withdraw your consent we will not be able to take your payment online nor respond to your enquiry.
Where you request access to your personal information, we will fulfil your request by sending your copy electronically, unless the request expressly specifies a different method. For any subsequent access request, we may charge you an administrative fee. In order to comply with your request, we may ask you to verify your identity.
We will provide you with all rights in relation to your personal information to which you are entitled under applicable law. If you are unhappy with the way that we have handled your personal information, you can make a complaint to the authority responsible for data protection in the country that you are based. Contact details are typically available online, or alternatively you may ask us for assistance at [email protected]. In the UK the data protection authority is the Information Commissioner’s Office (ICO), tel 0303 123 1113, website www.ico.org.uk. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Please address any questions, comments and requests regarding our data processing practices to [email protected].
Issue date: 24th May 2019
Version history: 1. 1